Change and cancellation penalties apply to many types of air tickets. Some tickets are non-reroutable, non-endorsable and/or non-refundable. Cancellation fees may also apply for prepaid or guaranteed hotel and package reservations. Please inquire for details.
Visas and vaccinations are the responsibility of the traveler.
For visa requirements and travel advisories, please refer to the "Visas and Health" section of this website.
Please visit the Centers for Disease Control web site
(www.cdc.gov/travel/) for health
requirements for your destination(s).
It is the intention of our airline ticketing department to provide each client with a trip locator number with which he/she can receive an on line confirmation at www.eptours.com by using either the "My Trip & More" or the "Check My Trip" link.* The trip locator number and the family name should both be entered in order to display the reservation.
This confirmation will reflect the entire flight itinerary, special meals and other special requests plus seat assignments, where applicable. We would also be pleased to enter a frequent flier number into your reservation record.
Please obtain your trip locator number from us and then check on line to verify that requested reservations and amendments, if any, have been made correctly. We will not be aware of any error we may have made if you don't check and let us know. Also, if you request an amendment to your air itinerary, please check the "My Trip & More" or "Check My Trip" link to make sure that it has been made.
Please note that we do NOT arrange free frequent flier air tickets.
* "Check My Trip" is used primarily but not exclusively for Egypt Air. Normally (but not always) "My Trip & More" is used for all other carriers.
AIR TICKET & RELATED SERVICE FEES
AIR TICKET ISSUANCE FEES+:
EGP 30 Per domestic air ticket for residents and Egyptians
EGP 150 Per transaction involving two or more persons for international air tickets for which issuance
involves sending our messenger downtown (Air Sinai, Yugoslav Airlines, etc.)*
EGP 100 Per international air ticket for a single person for which issuance involves sending our
messenger downtown (Air Sinai, Yugoslav Airlines, etc.)
PREPAID TICKET (PTA) FEES+:
EGP 150 Per transaction involving two or more persons*
EGP 100 Per international air ticket for a single person
AIR TICKET REFUND FEES+:
EGP 100 Per international air ticket
Per domestic air ticket = as stated in our "Domestic Airfares" section
DELIVERY FEES FOR AIR TICKETS/DOCUMENTS+:
EGP 50 Delivery of domestic and international air tickets/documents to Heliopolis or Giza/Pyramids area*
EGP 25 Delivery of domestic and international air tickets/documents to downtown area*
For other destinations such as 6 October City we charge our messengerís actual round trip taxi fare from Maadi.*
AIR TICKET RECONFIRMATION FEES+:
EGP 50 Reconfirmation of air ticket in our office, per airline*
EGP 100 Reconfirmation of air ticket downtown, per airline*
FEES FOR BOOKING HOTELS OR RENTAL CARS VIA WORLDSPAN OR AMADEUS AIRLINE
BOOKING TERMINALS (These specific fees do not apply for hotel and car rental
bookings made by our Outgoing Tourism Department.):
EGP 50 Per transaction involving two or more persons*
EGP 25 Per transaction for a single person
FEES FOR ARRANGING AUSTRALIAN ELECTRONIC VISAS:
EGP 150 Per transaction involving two or more persons from the same family*
EGP 100 Per transaction for a single person
TOURIST VISA PROCESSING FEES, INCLUDING DELIVERY (various embassy tourist
visa charges apply in addition to our fees):
EGP 150 Processing fee, per embassy*
PRIVATE APPOINTMENTS AT OUR OFFICE WITHIN OUR NORMAL OFFICE HOURS:
EGP 100 Per guaranteed appointment*
+ These fees are in addition to fees which may be charged by airlines, hotels or other service providers.
* These fees are to be split by all group members (if more than one person is involved) when processing takes place at the same time. Note that we charge additional fees for certain "difficult" embassy such as Russia. Please inquire for specific details.
NO DELIVERY CHARGES APPLY FOR BICYCLE DELIVERIES TO MAADI, DIGLA & NEW MAADI. DELIVERY FEES ARE NEVER APPLICABLE WHEN CLIENTS PICK UP DOCUMENTS, AIR TICKETS AND AIR TICKET STICKERS FROM OUR OFFICE.
28 October 2007